Summary

Client-facing instructional design specialist with 10+ years creating scalable, evidence-based learning solutions using ADDIE, human-centered design, and adult learning theory. Lead story-driven e-learning and curriculum development (SCORM/Rise/Storyline), partnering with stakeholders and SMEs to translate needs into learner journeys, scenarios, and assessments. Proven ability to manage cross-functional production workflows, mentor junior designers, and accelerate development with AI tooling (GenAI.mil, ElevenLabs, Articulate native AI) while maintaining instructional quality and approval readiness.

Experience

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Senior Instructional Designer - Nisga'a Tek LLC

Feb 17, 2025 – Apr 29, 2026 (Army Medical Center of Excellence / LTMD, Joint Base Ft. Sam Houston)

Partnered with stakeholders to translate learner/program needs into a redesigned asynchronous, SCORM-compliant medical readiness course—improving delivery scalability while maintaining downstream module alignment.
Led storyboard, instructional treatment, and delivery planning with SMEs and ISD team; implemented handoff processes that reduced rework and accelerated course production.
Designed learner journeys and scenario-based learning using objectives, narrative scenario framing, and branching decisions to improve retention and transfer.
Built Storyline scenario interactions with branching/decision pathways to support learner-centered, story-driven practice.
Managed competing priorities across the build schedule to deliver an approved SCORM prototype on time; coordinated iteration cycles with stakeholders.
Supervised and mentored junior ISDs; improved consistency and delivery speed through structured workflows.
Contributed to redesign of a 2-week Reserve/National Guard in-person module into an online format; ensured alignment with subsequent in-person modules to avoid learner disadvantage.
Delivered a Rise authoring workshop to accelerate team content production and standardize development practices.
Leveraged GenAI.mil, ElevenLabs, and Articulate native AI to accelerate scripts/story outlines while validating learning-objective alignment and voice/tone standards.
Directed content development and instructional treatment (organization, format, interaction style, assessments) using learning theory and human-centered design for medical readiness and faculty development.
Validated release readiness through SCORM build/QA testing and stakeholder approval feedback; iterated interactions to meet customer requirements.

Instructional Design Specialist - Wincorp Solutions

Apr 17, 2023 – Feb 14, 2025 (Capital Group American Funds Training & Development)

Coordinated content updates with business experts to keep enterprise training current, version-controlled, SCORM-tested, and production-ready for Workday.
Performed SCORM packaging and pre-release QA in Workday QA; resolved issues prior to student-facing Workday production deployment.
Maintained source files and repositories in SharePoint; managed delivery timelines based on business priorities.
Produced and updated multimedia assets, including Camtasia video production and narration edits for multiple courses.

Business Execution Consultant - Signature Consultants

Apr 3, 2022 – Apr 14, 2023 (Wells Fargo Sales Practices and Conduct Management Learning Solutions Team)

Conducted discovery with SMEs to identify capability gaps and recommend the right modality (eLearning, simulations, interactive modules) with the right information.
Designed eLearning and developed instructor/facilitator guides, student guides, and job aids, including audio-enabled modules and interactive demos/simulations.

Instructional Design Specialist - Wincorp Solutions

Apr 13, 2020 – Mar 18, 2022
Capital Group American Funds Training and Developemt

Developed eLearning using instructional design best practices and interactive process-improvement methodologies.
Authored course materials for instructor-led and web-based training: facilitator/instructor guides, slide decks, participant materials, interactive exercises, and quizzes.
Supported SharePoint-based set up for facilitated, blended courses.

Instructional Systems Designer II & III

Apr 22, 2019 – Apr 10, 2020

Army Medical Center of Excellence (Contract)

Led teams developing large-scale instructor-led and computer-based training aligned to organizational learning and change needs, including regulated/ethics-aligned topics.
Assessed learning needs and built eLearning experiences using interactive best-practice methodologies.

Technical Trainer - HII Technical Solutions (contract)

Administrative Offices of US Courts

Supported transition from IBM to Microsoft products and facilitated webinars for Office 365, Outlook 2016, OneDrive, and OneNote.
Performed just-in-time analysis, evaluation, and updates to instructor guides, participant exercises, and job aids.

Instructional Systems Designer - Innove/MTS Technologies

May 27, 2014 – May 25, 2018

Analyzed learning and implementation needs for government and commercial clients; documented recommendations for modernization.
Collaborated with SMEs and cross-functional partners to develop adult-learning modalities, including scenario-based learning, instructor/facilitator and student guides, lesson plans, media, and job aids.
Wrote course control components (IMDPs, tests, pretests, self-assessments) and designed courses across medical equipment, simulation programs, federal financial policies/processes, soft skills, ethics, and continuous improvement.